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Privacy Policy

Last updated: 16 October 2026

Green Trade Chain Ltd (“we”, “us”, “our”) trades as Luxury Tastes and is the controller of the personal information collected through this website. We are a limited company registered in England and Wales (company number 14981049). Registered office: 12 Glass Way, Birmingham, West Midlands, B18 7BG, United Kingdom.

Information we collect

  • Your name, email address, delivery and billing address and phone number when you place an order, create an account, send us an enquiry or sign up to our newsletter.
  • Payment details are processed securely by Stripe (including Apple Pay and Google Pay). Card details never pass through or are stored on our servers.
  • Technical information such as your IP address, browser type and the pages you visit, which our hosting provider records in server logs for security.
  • Any information you choose to send us through our contact or trade enquiry forms, or by email.

How we use your information

  • To process, dispatch and deliver your orders.
  • To send order confirmations, tracking details and delivery updates.
  • To respond to enquiries, including trade and wholesale enquiries.
  • To send occasional marketing emails, only if you have opted in. You can unsubscribe at any time with one click.
  • To keep our website secure and prevent fraud.

Legal basis

  • Contract — to fulfil your orders.
  • Consent — for marketing emails and optional cookies or embedded content such as Google Maps.
  • Legitimate interests — to answer enquiries, keep the website secure and prevent fraud.
  • Legal obligation — to keep financial records required by UK tax law.

Who we share it with

We share your data only with the service providers we need to run our business: delivery partners (such as Royal Mail, DPD and FedEx), our payment provider Stripe, our website hosting provider and our email provider. We never sell or rent your personal data.

International transfers

Some of our providers may process data outside the United Kingdom. Where they do, we rely on UK adequacy regulations or appropriate safeguards such as the UK International Data Transfer Agreement or Addendum to Standard Contractual Clauses.

How long we keep it

  • Order and invoice records: 7 years, as required by UK tax law.
  • Enquiries: up to 2 years after our last contact.
  • Newsletter subscribers: until you unsubscribe.

Cookies

We use essential cookies that make the shopping basket, checkout and your account work, and that Stripe uses to prevent payment fraud. These do not require consent. If you change the site language, a cookie remembers your choice. Google Maps on our homepage loads only after you click “Accept”. If we introduce analytics or marketing cookies in future, we will ask for your consent first.

Your rights

Under UK data protection law you have the right to access, correct or delete your personal data, to restrict or object to its processing, to data portability and to withdraw consent at any time. To exercise any of these rights, email info@luxurytastes.com. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

Security

Our website uses SSL encryption, and access to personal data is limited to the people who need it to serve you.

Contact

Green Trade Chain Ltd, 12 Glass Way, Birmingham, B18 7BG, United Kingdom · info@luxurytastes.com